Cookie policy
At Just4Win, we place particular importance on the protection of your personal information. This Privacy Policy aims to clearly explain what information may be collected when you use our services, for what reasons it is collected, and how it may be used.
This policy applies to your use of the services of Just4Win and is an integral part of our General Terms. By using our services, you acknowledge that you have read the provisions presented in this Privacy Policy.
This policy may be modified periodically. When changes are made, the new provisions are published on our platforms. We therefore recommend that you regularly check this page to stay informed of any updates.
Privacy
Just4Win is committed to protecting the personal information communicated to it in connection with the use of its services. We seek to process this information in accordance with the principles and provisions described in this Privacy Policy.
This policy specifically outlines the types of information we may collect, the reasons we may use it, as well as certain situations in which this information may be disclosed to third parties.
Important: this Privacy Policy should be read in conjunction with the General Terms of Just4Win as well as any other conditions applicable to the use of our services.
Collected Information
We consider as Personal Information any information that can be used to identify a person directly or indirectly. This may include information you provide when you register or when you use our services.
Depending on the circumstances, the personal information collected may include:
| Category | Examples of information |
|---|---|
| Identification Information | First name, last name, and date of birth |
| Contact details | Physical address, email address, and phone number |
| Delivery Information | Information necessary for delivery when required |
| Billing Information | Data necessary for managing billing |
| Account Information | Data provided during registration and use of the account |
| Transactions | History of transactions made in connection with the services |
| Site Usage | Preferences and information related to the use of our platforms |
| User Feedback | Comments and feedback regarding our services |
| Technical Data | IP address, browser, access dates and times, pages visited, and crash reports |
When you use our services, our servers may also keep a log of activity associated with your use. This may include your source IP address, the time and date of access, the web pages viewed, the language used, software crash reports as well as the type of browser.
This information may be necessary for the operation and improvement of our services as well as for providing a tailored experience to users.
The information collected may be stored on servers located in Curaçao as well as in other locations as needed for the operation of the services.
We do not intentionally collect personal information about you without informing you as part of your use of our services.
Means of collecting and processing data
Certain information may be collected automatically when you use our services, including the technical and browsing data described in the previous sections.
We may also receive personal information when you choose to communicate it to us directly, including when you register, use your account, communicate with Just4Win, or any other interaction with our services.
In certain circumstances, we may also receive personal information from online providers, service providers, or legally acquired customer lists from third-party providers.
We may engage third-party service providers for certain operations necessary for the operation of our services, including:
- providing technical support;
- processing online transactions;
- maintaining and managing accounts;
- the provision of services necessary for the operation of our platforms.
When personal information is communicated to these sellers, service providers or third-party e-commerce services, we may have access to the information necessary for the provision of the relevant services.
We take measures to ensure that our agreements with these providers and third-party suppliers contain provisions aimed at protecting the confidentiality of the information entrusted to them.
Use of information
The personal information collected may be used for various purposes related to the operation, security, and improvement of our services.
These uses may include:
- providing customer support;
- conducting necessary security and identity checks;
- processing online transactions;
- managing and operating your account;
- facilitating your participation in certain third-party promotions;
- responding to certain business requirements;
- any other purpose directly related to the operation of the services.
In this context, we may share certain personal information with carefully selected partners, including parties with data-sharing agreements with these partners, when necessary for the operation of the services.
Promotional communications
Your personal information may also be used to communicate information about our products, services, and promotions.
It may also be used to present you with promotional offers and information regarding certain products and services offered by our partners, with the aim of expanding the range of products and services offered and improving our customer service.
We may, from time to time, invite you to participate in surveys or contests. Participation in these activities is entirely voluntary, and you are free to choose whether or not to provide the requested information.
The information requested in connection with these surveys or contests may include:
- contact information, such as name, mailing address, or phone number;
- demographic information, such as postal code or age.
When you accept a prize or winnings from a contest organized by us, you consent to the use of your name for advertising and promotional purposes, without additional compensation, unless prohibited by law.
Unless you have chosen not to receive promotional communications, we may also use some of your personal information, including your email address and phone number, to communicate information related to our products, services, and promotions.
These communications may particularly concern other gaming products, such as online poker, casino, betting, or backgammon, as well as certain carefully selected third-party products and services.
Certain excluded disclosures
In certain circumstances, we may be required to disclose your personal information when the law requires us to do so or when we believe in good faith that such disclosure is necessary.
These situations may particularly involve the following cases:
| Situation | Purpose |
|---|---|
| Legal obligation | Responding to a procedure or applicable legal obligation |
| Protection of rights | Protecting and defending our rights or property |
| Security | Protecting the personal safety of users, services, or the public |
| Fraud or cheating | Detecting and addressing fraudulent activities or attempts at manipulation |
| Prohibited transactions | Addressing situations related to fraudulent payments or money laundering |
| Research | Contributing to research on addiction prevention, in anonymized form |
If we determine that a user has engaged in activities such as cheating, fraud, game manipulation, payment fraud, or any other prohibited activity, we may share certain information, including the user's identity, with online gaming sites, banks, credit card companies, appropriate agencies, or competent authorities when necessary.
This may particularly involve the use of stolen credit cards, chargebacks, or fraudulent payment reversals, as well as any prohibited transaction, including activities related to money laundering.
As part of research on addiction prevention, certain data may be anonymized before being transmitted to the relevant institutions.
Access and management of your information
You can choose not to receive certain promotional communications. This opt-out can be done from your account settings available on our sites or services, directly from an email received from us, or by contacting us via email or Customer Service.
You can also contact us if you wish to:
- confirm the accuracy of the personal information we hold about you;
- update your personal information;
- file a complaint regarding the use of your personal information.
When requested and the need for the modification is demonstrated, we may update the information you provided to us.
We may also identify certain information in order to prohibit its further use for marketing purposes.
However, nothing in this Privacy Policy prevents us from retaining certain personal information when its retention is required by law.
Cookies
Information placed on your device
When you access our services, certain information may be stored on your device in the form of cookies. These are small text files saved on your device when you visit online pages and can help remember certain preferences.
We may also use local shared objects, sometimes referred to as «Flash cookies». These items work similarly to browser cookies and may allow us to remember certain information related to your visits to our sites.
Cookies and Flash cookies cannot be used to access or use other information on your computer. They are used for tracking your use of our services.
Cookies can particularly help us to:
- monitor traffic on the site;
- improve the functioning of our services;
- make our services simpler and more relevant to your use;
- contribute to displaying more relevant advertisements when third-party cookies are used for this purpose.
Strictly necessary cookies
Strictly necessary cookies are essential for the proper functioning of a website. They allow users to navigate the site, use its main features, access certain secure areas, and carry out certain transactions.
Without these cookies, certain essential features of our sites may not function properly.
Cookies during the registration process
Some cookies may retain information collected during your registration. They may allow us to recognize you as a customer and provide you with the services you requested.
This data may also help better understand your interests and online usage to improve your experience on our platforms.
Cookies used on our website
For visitors to our website, different types of cookies may be used by our servers:
| Type of cookie | Function |
|---|---|
| Session cookie | Used during your visit and automatically deleted when you close your browser. It can facilitate your navigation and provide you with more relevant information. |
| Persistent cookie | Stays on your device for a specified period based on the cookie settings. Flash cookies are also considered persistent. |
| Analytical cookie | Allows us to recognize and count visitors and analyze how visitors use our services to improve the site's functionality. |
Cookie management
You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to refuse them.
Your browser settings may also allow you to be notified when a new cookie is received or to completely disable certain cookies.
The available options may vary depending on the browser used. We recommend checking your browser's settings or help menu for available options.
Flash cookies
Your Flash player settings may also allow you to manage or limit the use of Flash cookies. The Flash player settings manager allowed you to manage preferences related to the storage of these items.
It was also possible to modify settings regarding third-party Flash content or to set specific preferences for certain websites from the corresponding storage settings.
When older versions of Flash Player or older browsers are used, some features of the settings manager may not be available. The document recommends keeping the Flash player and browser up to date.
If you choose to refuse cookies, some interactive features of our sites may not be available or may function in a limited manner.
Consent to the use of electronic service providers
To play real money games on our services, you must be able to make deposits and receive funds. To process these financial transactions, we may use electronic payment systems provided by third parties.
By accepting this Privacy Policy, you expressly consent to the processing of personal information necessary for the completion of these transactions.
When necessary for payment processing, certain information may also be transferred outside of your country.
We take measures to ensure that our agreements with the payment systems used help protect the confidentiality of personal information processed in connection with these transactions.
Consent to Security Review
We reserve the right to conduct a security review at any time to verify the registration data you provided, your use of the services, as well as your financial transactions.
These checks may particularly aim to identify any violations of our General Terms or applicable legislation.
By using our services and accepting our terms, you authorize us to use your personal information and, when necessary, to share it with third parties to verify and validate the information provided in connection with your use of our services.
When necessary, these checks may also involve the transfer of information outside of your country.
Security reviews may include:
- requesting a credit report;
- verifying the information provided against third-party databases;
- requesting additional information or documents necessary to carry out the checks.
You agree to provide the information or documents that may be requested in connection with these security checks.
Security
We recognize the importance of the security of personal information and the technical measures necessary for its protection.
The personal information we receive directly from you is stored in a encrypted database protected by password, located within our secure network and protected by firewall software.
According to the information provided in this policy, our services also support the SSL version 3 protocol with 128-bit encryption.
We also take measures to ensure that our subsidiaries, agents, affiliates, and suppliers implement appropriate security measures to protect the information entrusted to them.
Protection of Minors
Our services are not intended for individuals under the age of eighteen (18) years, or the legal age applicable in their respective jurisdiction when it is different.
Anyone providing personal information through our services represents that they are at least eighteen (18) years old, or have reached the legal age applicable in their jurisdiction.
It is our policy to seek to detect attempts by minors to access our services. These checks may particularly require the completion of a security review.
If we learn that a minor has attempted to use our services or has provided personal information through them, we will not accept this information and will take the necessary measures to delete it from our records.
Protection of minors: the use of our services is reserved for individuals who have reached the required age. Information provided by a person identified as a minor may be deleted in accordance with our policy.
International Transfers
Personal information collected in connection with our services may be stored and processed in different countries where we, our affiliates, our suppliers, or our agents have facilities.
By using our services, you expressly consent to the transfer of your information outside of your country, including to countries that may not be considered to have equivalent privacy protection laws.
Despite these potential international transfers, we take measures to ensure that our agents, affiliates, and suppliers comply with the privacy standards applicable to our services, regardless of their location.
Third-Party Practices
Our services may contain links to websites or services operated by third parties. These sites are independent of Just4Win and are not controlled by us.
Therefore, we cannot guarantee the protection of the information you choose to communicate directly to these third-party sites, nor the information collected by a third party that administers, if applicable, our affiliate program or any other program.
The information collected by these third parties is governed by their own privacy policies. We recommend that you review the applicable policies before providing personal information to these sites.
Legal Disclaimer
Services are provided «AS IS» and «AS AVAILABLE», to the extent permitted by the applicable terms.
We are not responsible for events beyond our direct control. Due to the complex and constantly evolving nature of our technologies and operations, we cannot guarantee that the protection or confidentiality of personal information will be free from any errors or interruptions.
To the extent permitted by applicable provisions, we will not be liable for indirect, incidental, consequential, or punitive damages related to the use or disclosure of personal information.
Consent to the Privacy Policy
Your use of our services constitutes your acceptance of this Privacy Policy.
This Privacy Policy constitutes our complete and exclusive policy regarding privacy and replaces any previous version.
It should be read in conjunction with our General Terms as well as with any other applicable terms published on our platforms.
We may periodically modify this policy. Any new version will be published on our platforms to allow users to be aware of the changes made.
Your continued use of our services after the publication of changes to this Privacy Policy constitutes your acceptance of the relevant changes.
We therefore recommend that you regularly check this page to stay informed of the currently applicable version.
Right to lodge a complaint
In accordance with the’article 77 of the GDPR, you have the right to lodge a complaint regarding the processing of your personal data with a supervisory authority.
This complaint may be lodged with the supervisory authority of the member state corresponding to your habitual residence, your place of work, or the place where the breach is alleged to have occurred.
Other websites
Our website may contain links to other websites that are not under our control and are not covered by this Privacy Policy.
If you use any of these links to access a third-party site, you should be aware that the operators of that site may collect information about you.
The information collected by these sites will then be processed in accordance with their own privacy policy, which may differ from that of Just4Win.
We are not responsible for the privacy practices, operation, or any errors present on these external sites. The responsibility for these sites and their operation lies solely with their respective operators.
In summary: we recommend that you familiarize yourself with this Privacy Policy as well as the privacy policies of third-party sites you may visit from the links available on our platforms.